Thanks to its partnership with Europ Assistance, Aircalin offers you a bespoke multi-risk travel insurance solution: high-quality, comprehensive coverage to satisfy all the requirements of leisure and/or business travellers residing in New Caledonia, French Polynesia or mainland France. This multi-risk coverage covers worldwide travel for a period of less than 90 days. individuels liés au Covid-19.
New! The travel insurance product offered by Aircalin in partnership with EUROP Assistance covers you in the event of illness such as COVID-19.
THE ADVANTAGES OF THE EUROP ASSISTANCE MULTI-RISK PRODUCT
Key points of assistance service
- Comfortable sums to cover your costs notably for supplementary reimbursements of overseas medical costs
- A wide range of services (extension of holiday, taxi fares…)
- Coverage for all sporting activities (excepting competitions)
- Many cases covered for early return (accident at home, hospitalisation of a professional replacement, a terrorist attack or natural disaster within 100 km of your destination…)
- All the professional experience of EUROP ASSISTANCE at the service of your clients (since 1963, medical experts available 24/7, ISO 9001 certification, crisis management experience…).
Key points of insurance coverage
- Missed flight (contribution to the purchase of a new ticket of up to 80% of the price of the initial ticket impossible departure or return
- Theft of sports equipment during the holiday covered as losses of expensive goods, for up to €1,000 per person insured (excluding fishing rods)
- Delayed baggage delivery > 24h (purchase of basic goods for up to 29.833 xpf /€250)
- Coverage of cost of reissue of identification documents in case of loss or theft (17.900 xpf /€150)
- Limited franchise
Prices and subscription
A comprehensive insurance service at an attractive price
|AVERAGE TOTAL TICKET PRICES FOR THE BOOKING IN XPF, TAX INC.||OPTIONAL MULTI-RISK SUBSCRIPTION IN XPF, TAX INC PER PASSENGER.|
|0 to 200,000||6,900|
|200,001 to 477,000||11,500|
|477,001 to 835,000||16,100|
How to suscribe ?
On our website, when you buy a ticket site. If your flight is eligible, this insurance will be automatically offered when you buy your ticket online.
What to do in case of... ?
1. Need of assistance
In case of medical emergency, you must contact the local emergency services, then
- Contact EUROP ASSISTANCE 24/7 at + 33 1 41 85 86 51
Warning! Only services provided by (or with the agremeent of) EUROP ASSISTANCE will be covered.
2. Making a claim
In case of cancellation of your flight, your must first
- notify AIRCALIN
- then in the 5 days following the incident preventing you from taking your flight make the claim online on the website
For all other plans, notify
- EUROP ASSISTANCE within 2 consective working days of the accident or incident.
TERMS FOR THE SUBSCRIPTION TO THE CONTRACT
- Subscription with the purchase of the aircraft ticket
- Subscription offered only for return flights
- Maximum duration of the holiday covered => 90 consective days
- Coverage of leisure or business journeys throughout the world (excepting war zones, etc.)
- The insured persons must live in New Caledonia, French Polynesia or in mainland France.
TERMS FOR THE MODIFICATION OF THE CONTRACT
- The insurance contract can be changed but not reimbursed (except for a multi-insurance cancellation clause activated within 14 days and online sales)
- The change is linked to the change in the aircraft ticket (change accepted by the Company)